Refund Policy

Last updated: November 11, 2026

We want you to be happy with your planner. Because our products are digital files that are delivered instantly, our refund policy works as follows.

When you can get a full refund

You did not receive your download link and we are unable to deliver the files to you;
The files are damaged, corrupted or will not open, and we cannot provide a working replacement;
The product is materially different from its description on our website;
You were charged twice for the same order by mistake.

When refunds are not available

Because digital files cannot be returned once downloaded, we generally do not offer refunds for a change of mind after the files have been downloaded. If you are unsure whether a product is right for you, please contact us before purchasing and we will gladly answer your questions.

How to request a refund

Email digimindservicesllc@gmail.com with the email address used at checkout, the product name, and a short description of the issue. We reply within 1–2 business days.

How refunds are processed

Approved refunds are issued to your original payment method through Stripe. Refunds usually appear on your statement within 5–10 business days, depending on your bank. Once a refund is issued, your download link is deactivated.

Contact

DigiMind Services LLC
digimindservicesllc@gmail.com